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Following the release of the Digital Single Market Strategy and timed to take place during the Commission’s preparations for their new E-Government action plan, this conference provided a platform for debate at a key stage for feeding into policy thinking in the area.


A selection of photos from the day is now available here.


Thank you very much to all those who attended!

Speakers include

Robert Madelin

Robert Madelin

Senior Innovation Adviser

European Political Strategy Centre

Stephen  Quest

Stephen Quest


DG DIGIT, European Commission

Eric Van Bael

Eric Van Bael

Vice President, Commercial & Public Sector EMEA

Hewlett-Packard Company

Michał Boni

Michał Boni


European Parliament

Tomas Jakimavicius

Tomas Jakimavicius

Senior Policy Manager


The Story So Far...


European governments have been operating under unprecedented financial constraints for a number of years. How best to deliver public services more efficiently, while broadening inclusion both in access to services and in participation in democratic functions therefore, has never been higher on the political agenda.


Redesigning the framework for such interactions and understanding how public service delivery can be challenged and modernised using digital technologies, raises democratic, economic and technical questions. But the benefits are, it is argued, clear. The European Commission estimates that implementation around Europe of the "once only principle", for example, could generate an annual net saving at the EU 28 level of around €5 billion per year by 2017. In this context, the development of a public service arena with cross border interoperability at its heart appears key to driving economic, civil and democratic progress.


This conference used case studies and digital stories from around European member states to animate and bring to life the impact that digital can, and is having, on the delivery of public services. The harnessing of big data, the benefits of open data, open government and open services all featured, as did discussions on infrastructure, scale, and the role of the citizen via social media, co-creation and collaboration.


...Open Data Open Government Open Services Big Data E-Government Horizon 2020 Interoperability Social Media Co-Creation Infrastructure Scale Crossborder Digital Government Cloud Security Privacy...


Interested in becoming involved in next year's event?


To find out more about the sponsorship and visibility opportunities available, please contact Rose Maloney at / +44 (0) 2920 783 070.



Tue 22 September, 2015 09.00 to
Wed 30 September, 2015 17.00




Thon Hotel EU

Rue de la Loi 75
B-1040 Brussels

Tel: +32 (0)2 204 3911

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