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Please find the latest programme for this event below. More information and updates on the programme will be available shortly, so please check back regularly. In the meantime if you have any specific questions on the topics to be discussed, or if you are interested in any of the opportunities to participate, please get in touch with James Wilmott on +44 (0) 2920 783 022 or email


All speakers indicated by (*) are to be confirmed.


Tuesday 27 March, 2012


09:00 – 09:30

Registration and Welcome Coffee

09:30 – 09:35

Opening: British Chamber of Commerce in Belgium

Glenn Vaughan, Chief Executive, British Chamber of Commerce

09:35 – 09:45

Introduction/Objectives of the Conference

Ger Daly, Global Managing Director, Accenture, Defence & Public Safety

09:45 – 10:45

Session 1: Setting the scene: Delivering smart and secure borders in Europe- The role of Collaborative Border Management

The session will set the scene for the rest of the day by presenting the concept of collaborative border management. We will then hear from Stefano Manservisi, Director General DG HOME about the European Commission’s vision on the future of border management in Europe and examine how collaborative border management can support the delivery of smart and secure borders, particularly in the current economic climate.

09:45 – 10:15

Collaborative Border Management

Mark Crego, Global Lead, Border and Identity Management, Accenture

10:15 – 10:45

Delivering Smart and Secure Borders in Europe

Stefano Manservisi, Director-General, DG HOME, European Commission

10:45 – 11:15

Coffee Break

11:15 – 12:45

Session 2: Supporting Smart and Secure Borders: The role of intelligence led risk management and customer segmentation

This session will look at the two main themes of Collaborative Border Management: intelligence led risk management and customer segmentation. We will examine models being adopted in Europe to enhance security, enable trusted travellers and traders to avail of facilitated and more streamlined border clearance facilities, while allowing border agencies to focus scarce resources on higher risk individuals and cargo. The session will also examine the role of technology and analytics in supporting their effective implementation.


Tom Doyle, Lead Customs and Border Management Specialist, Accenture

11:15 – 11:35

Enhancing Cargo Security: The role of intelligence led risk management and customer segmentation

Maria Manuela Cabral, Head of Unit, Risk Management and Security, DG Taxation and Customs Union, European Commission

11:35 – 11:55

Trusted Traveller Programmes: Applying intelligence led risk management and customer segmentation to facilitate passenger travel

Kier-co Gerritsen, Project Manager, No-Q, Dutch Ministry of the Interior, Netherlands

11:55 – 12:15

The EU Passenger Name Record System: Enhancing EU security through intelligence led risk management and customer segmentation

Despina Vassiliadou, Policy Officer, DG HOME, European Commission

12:15 – 12:45

Q&A with the audience


12:45 – 14:15


14:15 – 15:45

Session 3: What are the lessons learned from existing programmes?

This session will look at lessons learned from the implementation of customs and border management programmes, cross-agency collaboration and cooperation with business.


Sean Murray, Vice-President, British Chamber of Commerce and Chair of the Business Security Task Force

14:15 – 14:35

Findings from the Frontex Research Programme on Border Checks and Border Surveillance: Automated Border Clearance

Rasa Karbauskaite, Research Officer, Frontex

14:35 – 14:55

Lessons learned from implementing the US-Canada Smart Borders Action Plan

Matt Schneider, US Department of Homeland Security, US-VISIT Program

14:55 – 15:15

Lessons learned from standardising customs business processes across Europe

Frank Janssens, Acting Head of Unit, Modernised Customs Code, DG Taxation and Customs Union, European Commission

15:15 – 15:45

Q&A with the audience

15:45 – 16:00

Coffee Break

16:00 – 17:45

Session 4: Delivering smart and secure borders through collaborative border management: What are the implementation considerations?

This session will examine the practical considerations of implementing collaborative border management in agencies within and across member states, including the technology and business processes to support this collaboration and the delivery of smart and secure borders.


Brooks Tigner, Chief Policy Analyst & Head of Technical Studies, Security Europe

16:00 – 16:15

Delivering Smart & Secure Borders across the EU: Member State Perspective

Michelle Steffensen, Head of Section, The Danish Ministry of Justice

16:15 – 16:30

Implementing cross-agency cooperation: Policing perspective

Zoltan Nagy, Head of Operational Centre and Coordination Unit, Europol

16:30 – 16:45

Business Perspective

Richard Camman, Border and Identity Management Lead, Europe, Africa and Latin America, Accenture

16:45 – 17:00

The role of emerging technologies in the delivery of collaborative border management

Angela Miller, Branch Chief, Emerging Technologies, U.S. Department of State, Bureau of Consular Affairs

17:00 – 17:30

Q&A with the audience

17:30 – 17:45

Conference Conclusion

Ger Daly, Global Managing Director, Accenture, Defence & Public Safety



Tuesday 27 March, 2012
09.00 to 18.00




Le Châtelain All Suite Hotel

Rue du Châtelain 17
1000 Brussels

Tel: +32 (0) 2 646 00 55

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