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The provisional conference programme for this year's European E-Commerce Conference can be found below - please check back regularly for updates. If you are interested in speaking opportunities, please contact Anne-Lise Simon at or on +44 (0) 2920 783 023.


Tuesday 18 November, 2014


09:00 – 09:45

Welcome Coffee and Registration

09:45 – 10:00

Opening Remarks

Jörgen Bödmar, President, EMOTA

10:00 – 11:00

Keynote Session: Challenges for the new European Commission - avoiding regulatory fragmentation in Europe

Moderator: Susanne Czech, Secretary General, EMOTA

Antti Peltomäki, Deputy Director-General, DG ENTR, European Commission
Vicky Ford, Chair of the IMCO Committee, European Parliament
Cindy Miller, President, UPS Europe
Tod Cohen, Vice President and Deputy General Counsel, Government Relations, eBay Inc.

11:00 – 11:15

Refreshment Break

11:15 – 12:30

Session 2 - Post & Logistics: Supporting the delivery of the digital agenda in Europe

With around two thirds of online sales carrying a cross border component and online retail growing rapidly as proportion of total retail sales, this session will focus on how the European postal and logistics sector is responding to the increasing demands and opportunities that e-commerce presents. In particular, it will focus on issues around interoperability and better cooperation across borders, new and disruptive business models, and developing innovative working methods, specifically around the last-mile delivery period. The session will look at the range of policy actions in and around the sector and discuss whether the initiatives thus far are adequate.

Moderator: Jean-Rémi Gratadour, Délégué Général, ACSEL | L'Association de l'économie numérique

Werner Stengg, Head of Unit - Online and Postal Services, DG MARKT, European Commission
Michael Boarer, Co-founder and Executive Director,
Mark Harrison, Head of Markets, International Post Corporation
Alex Dieke, Head of Department, Postal Services and Logistics, WIK-Consult GmbH

12:30 – 14:00



14:00 – 15:15

Session 3: A new era of consumer empowerment - What now for the Consumer Acquis in Europe?

With the reform of Europe’s data protection regime heading towards its conclusion, it has in many ways come to represent the efforts as a whole the EU has made in tightening up consumer protection online in Europe. However a number of other initiatives have been launched during the last 5 years, notably the Consumer Rights Directive, which should have been transposed into law in all member states in June this year, and the Common European Sales Law, which remains to be finalised. A number of trustmark initiatives have also been launched as a way of providing assurances to European consumers about the reliability and safety of using online retailers sites, but how effective are these? How does the consumer acquis need to improve in the coming 5 years to ensure that the growth of e-commerce is not stymied by a lack of confidence and trust?

Moderator: Jolanda Girzl, Director, ECC Sweden, Swedish Consumer Agency

Dirk Staudenmayer, Head of Unit – Contract Law, DG Justice, European Commission
Ursula Pachl, Deputy Director General, BEUC
Jörgen Bödmar, President, EMOTA
Stephanie Schmidt, Legal Assessor and Counsel, bevh

15:15 – 15:30

Refreshment Break

15:30 – 16:40

Session 4: Retailers and Platforms - What risks and opportunities are ahead for the gatekeepers to the digital economy?

Now more than ever, Internet platforms and retailers are under the microscope. The role they play in enabling and facilitating users’ Internet experiences is key, and this session will look at how the sector, ranging from the SME to the large multinational, is being affected and having to react to the evolving legal and regulatory landscape. Is, for example, selective distribution fair and sustainable and how are brand owners and platforms working to solve this conundrum and others such as IPR enforcement? Will the net neutrality debate in the USA send ripples around Europe and what should the tax system in relation to Internet platforms and the digital economy look like going forward? How is mCommerce defining the future of e-commerce and what other trends are on the horizon?

Moderator: Joost Vantomme, Director public affairs, FEBIAC and Regulatory policy expert postal trade and e-commerce

Chris Sherwood, Head of Public Policy, Allegro Group
John Knorr, CEO, Uglii
Harrie Temmink, Deputy Head of Unit Online and Postal Services, European Commission
Eimear Creaven, Head of European Strategic Merchant, MasterCard
James Waterworth, Vice-President Europe, Computer and Communications Industry Association (CCIA)

The 6th Annual European E-Commerce Conference



Tuesday 18 November, 2014
09.00 to 16.40




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Rue Montoyer 51, 1040 Bruxelles, Belgium

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