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The full programme will appear here shortly. For further information, please contact James Wilmott on +44 (0) 2920 783 022 or email


Wednesday 14 November, 2012


08:15 – 09:00

Welcome Coffee & Registration

09:00 – 09:10

Welcome and scene setting

Walter Devenuto, President, EMOTA
Katarzyna Lasota Heller, President, EDiMA

09:10 – 10:35

Keynote Presentations

09:10 – 09:30

Keynote Address: E-Commerce - Completing the single market for online services

Pat Rabbitte, Minister for Communications, Energy & Natural Resources, Forthcoming Irish Presidency of the EU

09:30 – 09:50

Keynote Address: E-Commerce in Europe - The Forthcoming Irish Presidency View

Pierre Delsaux, Deputy Director General, DG MARKT, European Commission

09:50 – 10:10

Keynote Address

William E. Kennard, Ambassador to the European Union, United States Mission to the EU

10:10 – 10:25

Keynote Address

Hein Pretorius, CEO, MIH Allegro

10:25 – 10:35

Q&A Session with keynote speakers

10:35 – 11:00

Refreshment Break

11:00 – 12:30

Session 1: Realising the potential for e-commerce in Europe - the next steps

E-Commerce carries the potential to provide consumers with greater choice in terms of both product and price. This huge potential is increasingly being realised, as shopping online becomes the first, and often final, port-of-call when purchasing products and services. It is argued however that the true potential for e-commerce in Europe (including economic growth and job creation) will only be fully realised once existing barriers, both cross-border and within member states are removed.

This opening panel session will identify the barriers that continue to stymy the role e-commerce can play in boosting economic growth in Europe and will discuss how such barriers can be removed. Ultimately, the panel will seek to address how consumers can take full advantage of the benefits and increased choice that e-commerce delivers.


Róża Gräfin von Thun und Hohenstein, Member, European Parliament

11:00 – 12:30

Panel Discussion

Stefan Krawczyk, Senior Director and Counsel Government Relations Europe, eBay
Dan Dionisie, Head of Unit, Consumer Markets, DG SANCO, European Commission
Kostas Rossoglou, Senior Legal Officer, BEUC
James Roper FRSA, Vice President, EMOTA, CEO, IMRG
Katarzyna Lasota Heller, President, EDiMA


12:30 – 13:45


13:45 – 13:55

Afternoon Speech: An update on progress towards completing the digital single market

Pablo Arias Echeverría, MEP, European Parliament

13:55 – 14:00

Presentation of European E-Commerce Award 2012

Each year, a member of the EU policy community working on matters relating to e-commerce in Europe is presented with an award in recognition of their work in the area. The winner will be announced on the day of the event.

Presented by:

Katarzyna Lasota Heller, President, EDiMA
Walter Devenuto, President, EMOTA

14:00 – 15:30

Session 2: Payments and Logistics – Delivering choice and trust on time

Payment systems and the efficient delivery of goods, whether digital or physical, underpin the smooth running of the single market in Europe and are central to realising the potential for e-commerce. What needs to be done to ensure both a competitive payments and logistics market, and what new technologies and business models are emerging that may indicate market responses to changing consumer demands? What consumer protection issues remain unresolved and how can industry work to increase the confidence and trust consumers have in these critical elements of the value chain?


Werner Stengg, Head of Unit Online and Postal Services, European Commission

14:00 – 15:30

Panel Discussion

Giulio Montemagno, General Manager for Western Europe, PayPal
Sampo Terho MEP, Rapporteur “Towards an integrated European Market for card, internet & mobile payments, European Parliament
Steven Pope, Vice President Customs & Regulatory Affairs, DHL Express
Joost Vantomme, Chair, European Union Affairs Committee, PostEurop
Yannis Kourniotis, Chairman, Telemarketing S.A.

15:30 – 15:45

Coffee Break

15:45 – 17:10

Session 3: Implications of the new data protection rules for e-commerce

How will the latest data protection proposals from the European Commission impact on e-commerce businesses? Do the proposals go far enough in terms of consumer protection or do they place an unnecessary burden on businesses? What are e-commerce businesses doing autonomously to improve consumer confidence in the digital single market with regards data privacy? What is the latest thinking on future developments in the area?


Jan Philipp Albrecht MEP, Rapporteur, General Data Protection Regulation

15:45 – 17:10

Panel Discussion

Peter Hustinx, Supervisor, European Data Protection Supervisor
Jean Gonié, Director of Privacy, EU Affairs, Microsoft Europe
Marisa Jimenez, European Privacy Policy Counsel, Google
Danilo Labovic, Managing Director EMEA, TRUSTe
Thomas Zerdick, Policy Officer - Data Protection, DG Justice, European Commission
Razvan Antemir, Legals Affairs Advisor, EMOTA


17:10 – 18:30

Cocktail Reception




Wednesday 14 November, 2012
08.15 to 18.30




Renaissance Hotel

Rue du Parnasse 19

Tel: 0032 2 505 2929

Fax: 0032 2 505 2555

Google location map



4th EU E-Commerce Conference Press Release

Conference Report 2012

Danilo Labovic - TRUSTe

Walter Devenuto EMOTA



4th Annual European E-Commerce Conference 2012