Agenda
Thursday 8 October, 2015
Evening
18:30 – 22:30
Congress Opening Reception
Location: Théatre du Vaudeville, Galerie de la Reine 13, 1000 Brussels
(In the historic centre of Brussels next to the Grand Place)
A map of the venue can be found https://www.google.co.uk/maps/place/Caf%C3%A9+du+Vaudeville/@50.84722,4.354677,15z/data=!4m2!3m1!1s0x0:0x739360135035b9c7here
19:00 – 19:10
Welcome Remarks
19:10 – 19:30
Keynote Address
Stefan Krawczyk
,
Associate General Counsel & Head Government Relations International,
eBay
Friday 9 October, 2015
Morning
09:15 – 16:50
Conference Day
Location: Crowne Plaza Brussels Le Palace, 3 rue Gineste, B – 1210 Brussels
Moderator:
Detlef Fechtner
,
EU Correspondent,
Börsen-Zeitung
09:15 – 09:45
Registration of delegates
09:45 – 09:55
Welcome Remarks
Philippe Rambaud
,
President,
RIAD
09:55 – 10:10
Keynote Address
Despina Spanou
,
Director for Consumers,
DG Justice and Consumers, European Commission
10:10 – 10:25
Interview & Questions
https://eu-ems.com/speakers.asp?event_id=257&page_id=2299#s3964Despina Spanou interviewed by https://eu-ems.com/speakers.asp?event_id=257&page_id=2299#s3691Detlef Fechtner
10:25 – 11:05
Keynote Presentation
ODR – Its legal, philosophical, ethical, and practical repercussions seen from a legal perspective
Pablo Cortés
,
Senior Lecturer,
University of Leicester
11:05 – 11:30
Coffee Break
11:30 – 12:30
A practical example of ODR
Delegates will have the opportunity to experience online dispute settlement
Zbynek Loebl
,
Founder and CEO,
Youstice
Afternoon
12:30 – 14:00
Lunch Break
14:00 – 15:00
Interactive Discussion / Q&A
Delegates will respond to and ask important questions regarding ODR
15:00 – 15:30
Coffee Break
15:30 – 16:30
Panel Discussion: Getting (it) right online – Legal protection in the future
Pablo Cortés
,
Senior Lecturer,
University of Leicester
Grégory Jemine
,
Generation Y,
University of Liège
Karin Kuchelmeister
,
Project Officer,
Stiftung Warentest
Pat Monks
,
Affiliate of the American Bar Association; Past President, 2014,
Group Legal Service Association
Graham Ross
,
Mediator and Consultant in Technology and Dispute Resolution,
Modria
Marnik Vanhaverbeke
,
CEO,
Legal Assistance & Recovery Belgium (LAR)
16:30 – 16:50
Why is ODR important for legal protection insurers?
Philippe Rambaud
,
President,
RIAD
Evening
19:00 – 23:00
Gala Dinner
Location: Aux Armes de Bruxelles, 13 rue des Bouchers, 1000 Brussels
A map of the venue can be found https://www.google.co.uk/maps/place/Aux+Armes+De+Bruxelles/@50.8481013,4.3539548,15z/data=!4m2!3m1!1s0x0:0xbf97a1c6aafad031?sa=X&ei=vACRVfavK4zA7Abs-ZyADQ&ved=0CJgBEPwSMA4here
We would like to welcome all participants and their accompanying partners to attend the evening dinner. To view the cost of attendance for this, please visit the link https://eu-ems.com/costs.asp?event_id=257&page_id=2327here