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Main Conference Sponsor



Youstice is an award-winning web application that helps resolve customer complaints and make shopping trouble-free. With Youstice, companies can seamlessly communicate and handle customer complaints within a matter of minutes. Similarly, disgruntled customers can get prompt assistance with their issues and save valuable time. Companies and customers are able to communicate, negotiate directly, and resolve issues, all in just a few clicks. Youstice’s application launched in mid-2014 and is available here.


Silver Sponsors

IBV Solutions

IBV Solutions

Name of our Software for Insurances : IBV myCompany for insurance


IBV was founded in 1981 and started with software development and consultation of IT projects. As the IT industry evolved, we evolved with it and adapted constantly the latest functional technologies and solutions into our portfolio.


Today we are a software producer specialized in developing custom software for insurance companies, non-profit organizations and address brokers. Our solutions are based on an in-house developed programming language that makes our software fast, scalable and easy to adapt to new needs. With our technologies, we implement new ways of interactions with computers and care a lot about user experience.


With over 30 years of experience in handling IT projects, customer and industry specific software solutions, various programming languages and business processes we are a unique IT service company.


The IBV is now active with offices in Switzerland (Urdorf), and in Germany (Puchheim & Berlin) and is responsible for the markets in Germany, Luxembourg, Liechtenstein, Austria, and Switzerland.

Prima Solutions

Prima Solutions

Prima Solutions provides brokers and insurance companies with a complete software offering for distributing and managing the life cycle of P&C products.


Built upon insurance industry standards, the 100% web-based and fully configurable Prima Insure™ platform is available on premise or as a service, directly accessible over the Internet. Prima Insure™ allows you to launch new insurance products, partnerships and distribution channels in a very short timeframe.


Founded in 2000, Prima Solutions operates globally from offices in Paris, Chicago, and Tokyo. Customers include Allianz, Altima Assurances, AXA, Burns and Wilcox, CNP Assurances, Comar-Hayett, CoverLife, Farm Bureau Financial Services, Generali, Gras Savoye, Groupe Satec, Hiscox, Mutuelle Saint-Christophe, Wafa Assurance, Willis.


Prima Solutions is a member of ACORD.

Team Trade - a Synechron company

Team Trade - a Synechron company

Team Trade is a leading business consultancy and IT services company dedicated exclusively to the financial services industry. It assists clients with the organization and construction of their information systems. Overs the past several years, Team Trade has acquired extensive expertise in the field of financial software solutions. Founded in Paris in 2000, Team Trade has today subsidiaries in Geneva, Luxembourg, London, Milan, Montreal, New York, Novi Sad, Singapore and Sydney. 


Team Trade has just joined Synechron, the largest independent pure-player consulting and outsourcing provider for the financial services industry, founded in 2001 with headquartered in New York. Synechron has today 5.500+ professionals and operates in the US, Canada, Great-Britain, the Netherlands, Ireland, Germany, United Arab Emirates, Japan, Hong Kong, Singapore and Australia. The company owns also development centers based in Pune, India.

Prezi Presentation - ODR



Thu 8 October, 2015 09.00 to
Fri 9 October, 2015 17.30




Crowne Plaza Le Palace

Rue Gineste 3,
1210 Bruxelles

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RIAD Congress 2015 Agenda



RIAD 2015