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Practical Information

Conference Venue

The venue for this conference is Sofitel Brussels Europe, Place Jourdan 1, 1040 BRUSSELS, BELGIUM and a map of how to reach the venue is available here.




Registration starts at 08.30am on Tuesday 8th December with the conference scheduled to start at 08.50am sharp. The registration desk where you can collect your delegate badge and conference literature will be the main information point for the event and will be manned throughout the day.



All presentations and discussions will be held in English. Unfortunately, there will not be any translation facilities available.


Electrical Appliances

The electric voltage in Belgium is the EU standard of 230V/50 Hz.


Belgian Entry Visas

Participants requiring a visa in order to enter Belgium are reminded that they must obtain the visa before travelling. Should you require an invitation letter to support your visa application then please contact us and we will do our best to assist you with this.


Please note that we will only be able to supply invitation letters to delegates who have registered and confirmed their participation at the event.



Tuesday 8 December, 2009
08.30 to 12.15




Sofitel Europe

Place Jourdan 1

Tel: +32 2 2355100

Google location map



Download the Conference Report here



Consumer Rights Directive